Customs Information and Duties

Customs and Import Fees

At Katana Canada, we value transparency. That’s why we want to give you clear information about customs procedures that may apply to your order.

Depending on the destination country and the nature of the product, your package may be subject to import duties, taxes, or customs fees. These charges are not included in your order total, as they are determined by your local customs authority and are beyond our control.

As the buyer, you are responsible for paying any applicable import fees in your country. We are legally required to declare the full value of your order on the customs form, and we cannot alter this amount to reduce your duties or taxes.

It is also your responsibility to ensure that the products you order are legal and permitted in your country. You purchase them at your own risk.

If your package is held by customs, they will contact you directly by email or regular mail to explain how to release your shipment. If you have any concerns or need assistance, feel free to contact us at contact@katana-canada.ca — we’ll do our best to help.